Clientzone

Last Updated: August 2026

Terms of Service

Welcome to My Host Zimbabwe, a subsidiary of Ethans Design. By signing up for, accessing, or using our web hosting, domain registration, and managed server infrastructure services (“Services”), you agree to be bound by these Terms of Service.

Information We Collect

  • My Host Zimbabwe provides web hosting, domain registration, server infrastructure management, and related technical services.

  • As a subsidiary of Ethans Design, My Host Zimbabwe directly manages hosting environments for clients developed by Ethans Design as well as independent clients.

  • We guarantee a 99.9% network uptime goal, excluding scheduled maintenance windows or issues beyond our reasonable control.

Billing, Payments & Invoicing

  • Services are billed on a recurring basis (monthly, quarterly, or annually) depending on your selected hosting plan.
  • All official communications, invoice notifications, and payment reminders will be sent directly to the email address provided during registration.
  • Failure to clear outstanding invoices within the specified grace period may result in temporary service suspension or termination.
  •  

Acceptable Use Policy (AUP)

You agree not to use My Host Zimbabwe’s servers or services to:

  1. Host, distribute, or link to illegal material, malware, phishing campaigns, or harmful scripts.
  2. Send unsolicited bulk email (spam) or engage in activities that compromise server reputations or IP blocklists.
  3. Exceed allocated bandwidth, CPU, or storage resources in a manner that degrades service for other users on shared infrastructure.

Data Backups & Content Responsibility

  • While My Host Zimbabwe maintains automated daily/weekly backup protocols for disaster recovery, clients remain ultimately responsible for maintaining independent backups of their web content and databases.

  • My Host Zimbabwe is not liable for data loss caused by user error, third-party software vulnerabilities, or unmaintained site plugins.

Termination & Cancellation

  • Clients may cancel their hosting services at any time by providing written notice to support@myhost.co.zw prior to the start of the next billing cycle.
  • My Host Zimbabwe reserves the right to suspend or terminate services immediately for serious violations of our Acceptable Use Policy.
  •